FAQ

When will my shoes be ready?

It takes approximately 4 weeks before we deliver the shoes.

Who can wear Looxz shoes?

We have a range of different collections for men, women and children.

Is this shoe available in another color?

For each model we have 4 different colors you can choose from. The colors are listed on the product page for specific models. You can find the colors available there.

How are my shoes made?

We make our shoes entirely by hand in our specialized production facility.

Where are my shoes made?

We manufacture your shoes in the Philippines and in Portugal. In the Philippines, we have around 500 employees who specialise in making orthopaedic shoes. Our production plant in Portugal was established in 2019 and has around 30 specialised employees.

What makes Looxz schoes one of a kind?

Every Looxz shoe is one of a kind. You can choose a style to suit your own tastes with a specific fastening, material and colour, but your shoe is always custom-made for you.

Can I buy Looxz shoes at a high-street shoe store?

No, Looxz shoes are only available through affiliated orthopaedic specialists. You can find an overview of all these specialists in our store locator.

Where can I get measured for Looxz shoes?

Our specialist partners can measure your feet. Check our store locator to find a partner near you.

Why does the photos say 'soon available in correct color'?

These are shoes that we currently do not have a photo of in the right color, material or closure. We are working hard to get this right.

How can I contact you?

You can contact us by emailing info@looxz.eu.